Where is my item shipping from?
We are located in Houston, Texas.
How much does shipping cost?
Shipping is free to all domestic addresses (those within the United States).
Do you ship internationally?
International shipping costs will be calculated at check out, and are dependent on your country of residence and the weight of the package. If you do not see your country at check out, contact us at firstname.lastname@example.org and we will try our best to accommodate you.
We are not responsible for any customs fees accrued after the item leaves our possession. All shipping fees we require will be clearly listed at check out along with the service and estimated transit time.
How will my package be shipped?
We ship exclusively with the United States Postal Service according to the item’s weight and value. If the item(s) you order weigh less than one pound, they will be shipped via USPS First Class. If they weigh more than one pound, they will be shipped USPS Priority Mail.
If the item you ordered exceeds $100 in value, it will be shipped USPS Priority Mail regardless of its weight.
Please contact us, or include instructions with your order, if you would like to insure your package beyond this.
How long will shipping take?
We process orders daily. Estimated transit times typically range from two to seven business days depending on the distance between us, and the route your package will take (First Class vs. Priority).
Keep in mind these are just estimates and are not guaranteed, especially during high volume shipping times.
How can I track my package?
When your item ships, you will receive an email or text that includes your shipping information and tracking number.
You can also find this information in your account on our website.
Who can I contact if I have a problem?
Email email@example.com if you have any issues with your order and we will be happy to help.